4 – 6 October &
11 -12 October 2010
9 am – 5 pm
MSC Malaysia Innovation Centre (Map)

 Special offer for MSC Status Companies! Click Here!

INTRODUCTION

This intensive 5 days course developed specifically for the ICT Industry is packed with practical knowledge, latest tools plus a “live auditing session” to ensure actual application and implementation of Championing Professional Quality Audits.

The course teaches participants the Best Industrial practices and principles of how to conform, comply and manage a company’s Quality Management System and certification audits. It details world class practices in auditing principles and process audits and more importantly, with auditing methodologies used by International Corporations and certification bodies such as BSI, Lloyds, TUV, SIRIM, SGS, DNV, BVQI.

This course will include the principles and practices of effective quality management systems and process audits in accordance with ISO 9000 series of standards, ISO 19011:20 and provides guidelines for quality management systems auditing. Participants will gain necessary auditing skills through a balance of formal classroom tutorials, practical role-playing, group workshops and open forum discussions. This course is certified by IRCA@RABQSA. Participants successfully completing this course through continual evaluation will fulfill the IRCA@RABQSA training requirements for QMS Lead Auditor certification.

TARGET AUDIENCE

Management Representatives, Department Heads, Quality Managers & Executives, Audit team members, ISO Committee members.

Upon completion of this course, you will be better prepared and be able to:
•   Clearly understand and interpret the requirements of ISO 9001
•   Construct an effective audit plan using the process approach
•   Implement assessment audits that bring positive results
•   Conduct opening and closing meetings that are professional and impactful
•   Select, manage and develop an effective audit team
•   Help management appreciate the positive contribution audits bring about

Register now!
Course Fee is RM3,350 per person.

To register, 
1. Email to enquiry@partners-in-quality.com, or
2. Click ISO9001 to download the registration form and fax to 03 7960 0032

Date:     29-30th September, 2010

Venue:   Pacific Regency Hotel Suites, Menara PanGlobal, Jalan Punchak
                Off Jalan P.Ramlee, 50250 Kuala Lumpur Malaysia

Fee:        RM 1,250 per pax

Today’s World- Class operation demands High Performance Manager to lead the organization to an unprecedented level of Improvement Goals and Measurable Results to satisfy stakeholders and customers. The managers have to ensure the company is ahead of competition in all fronts.

To meet the Leadership Challenges of tomorrow, managers must learn new skills and be able to positively improve and impact existing and future business .He/She must have an inspiration and leading role on staff performance. Specialized training in leading people will help managers fulfill the responsibilities of their role.

This course is designed to transform managers/frontline management to develop HIGH-PERFORMANCE Leadership and the necessary People Skills to be truly effective result orientated manager

High Performance Manager must have leadership quality to function as team leader and be an effective manager to weld together concerns of task, team and individual to achieve overall objectives.

Designed for Existing Managers and Managers charged with Operational, Administrative and Functional responsibilities to ensure the organization-achieving Bottom Line results for the company.

Learning Outcomes:

• Apply Leadership and Synergistic People Skills to Performance Management
• Motivating Employees towards Productivity
• Performance Goal Setting and Result Orientated Approach.

Course Content:

Session 1 : Managerial Leadership in the Contemporary World (Developing a Managerial Attitude)

• The E- Lock and the I- Lock manager
• Are you in Control?    

 Session 2: Managing People – Personality Profiling

• Understand your Communication Profiling
• Personality Matrix

 Session 3: WorkShop for High – Performing Leadership Self Assessment

• Know your Leadership Style
• Understand Team Leadership
• The Art of Situation Leadership

 Session 4: Develop Communication and Motivational Skills to achieve a High Performance Team 

• Effective and Successful Team Transformation
• Firing all cylinders to achieve Team Cohesion
• Workshops, Practical application, and Group activities

 Session 5: Performance Management- Setting Performance Goals and Employee Engagement

• Setting Targets
• Agreeing Performance KPIs

 Session 6: Applying Leadership Principles

• Work Shop for Performance Management

Session 7: Leadership Secrets for Successful Managers

• Know the Top five Failure Factors

 Course Duration: 2 days

Trainer: Bill Teoh

Bill is a graduate in Business Administration from the United States and has worked in several multi-national giants where he has chalked up sixteen years of solid international experience and exposure in various top management positions. He is a “Master Trainer” in many disciplines and a specialist in Corporate Strategic Management and Strategy.

His reputation as a “Whiz Strategist” in Marketing and Sales stems from his having turned around some “problem-ridden” companies and showing others “How to Beat The Competition Beyond Recognition”. “Continuous Improvement” is what drives Bill and his team of in-house consultants in their approach to consultancy and training.

For further information and registration, please contact Lili Yuzrina at lili@partners-in-quality.com

For course brochure and registration form click “HIGH PERFORMANCE MANAGER“

Training Consultants (Sales)

Partners In Quality Consultancy Sdn Bhd (PIQC) has for the past 18 years, consulted, trained and coached more than 5,000 organizations translate business strategies into business results by developing the skills, talents and competencies of their people.

PIQC is noted for Organization Performance Improvement Initiatives with key focus on Performance Coaching & Performance Work Culture Development. We also provide consulting and training services in the area of Total Quality Management Systems.

Responsibilities:

• Enjoy consultative sales and comfortable communicating with key decision makers in a variety of industries
• Must love to sell and have a genuine desire to help individuals achieve their personal growth and development
• Work with organizations to solve their business issues through corporate initiatives

Requirements:

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in any field.
• Required language(s): Bahasa Malaysia, English
• Minimum of three years of successful business-to-business sales experience and exemplary prospecting skills
• Applicants must be willing to work in Petaling Jaya.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Full-Time positions available.
• Demonstrate a high level of initiative, discipline and drive.
• Strong interpersonal and communication skills.
• Posses own transport.

There is a high commission potential and you will be empowered to succeed by participating in our courses, as well as receiving individualized one-on-one training.

Interested candidates please email with a detailed resume stating qualifications, experience , current and expected salary and a recent passport size photograph to: Email : info@partners-in-quality.com